Who we are

Our website address is: https://emeraldexplorer.com.

What data we collect

We may collect and process the following data:

Information you provide via contact forms (such as your name, email address, and message)
Information submitted through trip enquiry forms
Technical data such as IP address, browser type, and device information
Usage data through cookies and analytics tools

How we use your data

We use your data to:

Respond to enquiries and messages
Provide travel planning assistance
Improve our website and content
Monitor website performance and security

We do not sell your personal data.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS).

Cookies

We use cookies to:

Improve user experience
Store user preferences
Analyse website traffic

You can choose to disable cookies through your browser settings.

Embedded content from other websites

Articles on this site may include embedded content (e.g. YouTube videos, maps, images).

These external websites may collect data about you, use cookies, and monitor your interaction.

Third-party services

We may use trusted third-party services, including:

Email services (e.g. Microsoft 365, ConvertKit)
Affiliate platforms (e.g. Booking.com, GetYourGuide, Viator, Amazon)
Analytics tools (e.g. Google Analytics, if used)

These services may process data in accordance with their own privacy policies.

Affiliate links

Some pages may contain affiliate links. If you click and make a purchase, we may earn a small commission at no extra cost to you.

How long we retain your data

Contact form submissions may be retained for customer service purposes
Comments and metadata may be retained indefinitely

Your rights

Under GDPR, you have the right to:

Request access to your personal data
Request correction or deletion
Withdraw consent at any time

To make a request, contact us at:
👉 [email protected]

Where your data is sent

Visitor data may be processed through spam detection services and secure email systems.